Sync Assignee and Reporter fields

We have 2 options in syncing the real assignee and reporter value.

The default feature uses the sync user as the reporter. (this is the user set on the config)

Sync People Fields

Please watch demo video here: https://www.loom.com/share/ac74c3067ce244f0a156c2f6f16e2a7d?sid=8591deea-3306-4517-9bf2-d65a02cd5dc1
- or download the video file
When to use
- If users exists on both servers with the same username

YAML

serverfrom:
  # add this section to the serverFrom
  syncPeopleFields:
    assignee: true
    reporter: true

this will sync the

user on the assignee field
user on the reporter field

Notes: to prevent failure in creating or updating the synced issue

❗make sure the usernames are available on both the serverFrom and serverTo

❗make sure that the user has the correct group/roles and that the user can be assigned to the issue

❗make sure that the users are not inactivated

Sync User Mapping

please watch demo video here: https://www.loom.com/share/a89fe2b7bed940f388b441cd4e1a838d?sid=9b8de9de-b6a8-4e0f-a7d8-0adc865a80a8
- or download the video file
when to use
- if you have different set of users for each server. you can use this to map user1 on sourceServer to user2 on targetServer.
  - can be used in assignee and reporter

YAML

serverTo: 
  # add this section to the serverTo
  # set this to true if you plan to use the userFieldMapping feature. this will let you map user fields.
  userMappingEnabled: true
  userFieldMapping:
    reporter:
      fieldTo: reporter
      userMapping:
        admin: mark.admin
        mark.admin: admin
        # or the account ID when using jira cloud
        5cffce78906a670bc885216c: 5cffce78906a670bc885216c
    assignee:
      fieldTo: assignee
      userMapping:
        admin: mark.admin
        mark.admin: admin
        # or the account ID when using jira cloud
        5cffce78906a670bc885216c: 5cffce78906a670bc885216c

userMapping explanation
- username on the left side is the user on the sourceServer (serverFrom)
- username on the right side is the user on the targetServer (serverTo)

YAML

userMapping:
	# source user: # target user
	admin: mark.admin

Notes: to prevent failure in creating or updating the synced issue

❗make sure the usernames in the mapping are available in their corresponding servers

❗make sure that the user has the correct group/roles and that the user can be assigned to the issue

❗make sure that the users are not inactivated