Jira Sync Customer Documentation

Welcome to the Jira Sync Configuration Overview

Jira Sync is a powerful tool designed to streamline the process of synchronizing issues between different Jira instances. This configuration guide provides detailed instructions on setting up and customizing Jira Sync to meet your specific needs. Whether you're looking to sync issues, comments, attachments, or workflow statuses, this guide will walk you through the necessary steps to ensure a seamless integration.

Key Features:

Issue Synchronization: Automatically sync issues between Jira projects, maintaining consistency across platforms.
Customizable Filters: Use JQL and project filters to control which issues are synced.
Priority and User Mapping: Align priorities and user fields between different Jira instances for accurate data representation.
Service Desk Integration: Configure Jira Service Desk projects to sync request types and custom fields.

This documentation is intended for administrators and users responsible for configuring and maintaining Jira Sync. For further assistance, please refer to the detailed sections or contact support.